Delivery policy

Delivery Policy

Delivery Policy

At SooqZone, we understand the importance of timely delivery and strive to provide a seamless and efficient delivery experience for our valued customers. Please take a moment to review our Delivery Policy outlined below:

1. Delivery Timeframe:

  • We are committed to delivering your orders promptly and aim to deliver within 12 hours from the time of order confirmation.
  • Delivery timeframes may vary depending on factors such as order volume, delivery location, and any unforeseen circumstances. However, we make every effort to fulfill orders within the specified timeframe.

2. Order Processing:

  • Upon receiving your order, our dedicated team will process it promptly and prepare it for delivery.
  • Orders placed during business hours will be processed immediately, while orders placed outside of business hours will be processed on the next business day.

3. Delivery Options:

  • We offer flexible delivery options to cater to your needs. You can choose from standard delivery or expedited delivery at checkout, depending on your preferences and urgency.

4. Delivery Tracking:

  • For your convenience, we provide order tracking information once your order has been dispatched. You can track the status of your delivery in real-time using the provided tracking details.

5. Delivery Partners:

  • We partner with reputable delivery services to ensure the safe and timely delivery of your orders.
  • Our delivery partners are experienced professionals who adhere to strict delivery standards and protocols.

6. Delivery Charges:

  • Delivery charges may apply based on factors such as order value, delivery location, and selected delivery option. You can view the applicable delivery charges during the checkout process.

7. Delivery Confirmation:

  • Once your order has been successfully delivered, you will receive a delivery confirmation notification via email or SMS.
  • If you have any concerns or issues regarding your delivery, please contact our customer service team, and we will assist you promptly.

8. Contact Information:

  • If you have any questions or require further assistance regarding our delivery policy, please don’t hesitate to contact us at contact@sooqzone.com or
    +962 795430722.

By placing an order with SooqZone, you agree to abide by the terms and conditions outlined in this Delivery Policy. We appreciate your trust and confidence in us and look forward to serving you with excellence.

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